Team Leader (Intensive Family Support)

Job No: 123804
Location: Hermannsburg, NT

  • Opportunity for an experienced Leader to support children & families in remote communities!
  • Attractive remuneration package circa $84,121 - $87,678 plus super & salary packaging
  • Enjoy full accommodation & amenities, a work/private vehicle & relocation assistance up to $2,000!

About the Organisation and the IFSS Program

Lutheran Community Care (LCC) has been providing community services on behalf of the Lutheran Church in SA and NT for over 50 years. Now operating from 19 sites and running over 50 community programs, they support thousands of individuals and families every year, and have grown from a single paid staff member to a roster of over 130 paid staff, and more than 500 volunteers. They offer a range of programs including emergency relief, financial counselling, family support and education, foster care, housing, and multicultural services.

LCC is committed to reducing barriers to inclusion and participation in the community for people with a disability, LGBTIQ people, Aboriginal and Torres Strait Islander people, and people from Culturally and Linguistically Diverse (CALD) backgrounds. LCC supports a gender inclusive work environment and is committed to zero tolerance to family and domestic violence

Funded by the Department of Social Services, the Intensive Family Support Services (IFSS) program is an intensive home and community-based family support service offered to highly vulnerable families in the NT and APY lands, aimed at improving outcomes for children age 12 and under. Using a strengths-based approach, the program supports referred families to improve their ability to protect and care for their children.

About the Opportunity

Lutheran Community Care is currently looking for an experienced Team Leader to join their Intensive Family Support Services program as part of a full-time contract until the 30th of June 2021, with extension subject to further funding. You would be based in Ntaria (also known as Hermannsburg), an Aboriginal community approximately 130kms west of Alice Springs. 

Reporting to the Manager of Family and Children Services (Central Australia), you will be responsible for the delivery of the IFSS program, ensuring that services delivered are of a high standard and comply with relevant legislation, accreditation, and contractual requirements. You will be leading a team of 8 IFSS staff, including Cultural Mentors, Aboriginal Family Support Workers, and Case Workers.

The key aims and objectives of this role is to:

  • Developing and sustaining collaborative, respectful relationships with relevant stakeholders, including families, communities, and LCC staff;
  • Monitoring workloads to maintain a high standard of service, supporting continuous improvement opportunities;
  • Assisting families to address identified issues threatening their parenting capacity and other factors contributing to their disadvantage;
  • Assessing families that demonstrate high and complex needs to determine priorities and provide appropriate responses;
  • Advocating for clients with relevant government and non-government agencies to assist in achieving positive outcomes; and
  • Providing an integrated intervention service that responds to the needs of clients referred to the programs.

About You

To be successful in this role, you will need to hold tertiary qualifications in a social work or psychology related discipline.

You will have demonstrated experience in case management, assessment and referral in the context of providing child-focused parenting support, and you will have a practical understanding of strengths-based family intervention approaches. Any experience gained specifically with trauma and/or domestic violence will be highly regarded.

Ideally, you will have experience working with Indigenous families or communities, however this is not essential provided you can demonstrate a genuine respect for Aboriginal people, and the sensitivity to work with, and support, families with complex needs. This includes an understanding of child development and the impact of neglect or trauma on children and families, along with any current legislation related to family and child protection.

As a hands-on and collaborative leader, you will also need to have strong networking skills, with the ability to build strategic partnerships and oversee HR and WHS initiatives. You'll also have a good understanding of funding requirements and obligations, and be comfortable supervising, coaching, and mentoring your team.

Critical to your success in these positions will be the resilience and flexibility to live and work in a remote location. You'll be highly respectful and have the patience to build long-term relationships with community members. 

Prior to commencement, the successful candidates will need to hold or be willing and able to obtain the following:

  • A current Driver's License;
  • An OCHRE card; and
  • A National Criminal History Record Check.

About the Benefits

Lutheran Community Care offers exciting and highly rewarding careers to those who are genuinely committed to making a difference to communities and people in need.

In return for your hard work and dedication, LCC is offering a competitive remuneration package circa $84,121 - $87,678, commensurate with skills and experience, plus super and generous salary packaging to increase your take-home pay.

You will also have full accommodation and amenities provided, as well as a vehicle for work purposes (with personal use negotiable). Relocation assistance is available, up to $2,000 for eligible candidates, as well as 5 weeks annual leave.

LCC prides itself on providing a working environment where staff and volunteers are supported to grow both personally and professionally. They provide ongoing learning and development opportunities to all staff to equip them to succeed in the delivery of the highest standards of services.

This is a rare opportunity for a driven and experienced leader to help 'Close the Gap' in Indigenous health and wellbeing - Apply Now.

About Ntaria

Ntaria, sometimes known as Hermannsburg, is located in Central Australia, approximately 130km west of Alice Springs. With a population of 689 residents it's an undeniably small town, but is on a popular tourist route as the gateway to many of the stunning nearby national parks and natural attractions.

With a primary school, church, supermarkets and more, the town is also a National Trust-listed historic precinct, home to a museum and the Namatjira Gallery, which displays original paintings by renowned artist Albert Namatjira, as well as works by local artists and the acclaimed Hermannsburg Potters. Ntaria is a dry community.

Please click here to watch a video and learn more about the Ntaria people and their families.

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Who We Are

Lutheran Community Care provides community services on behalf of the Lutheran Church of Australia in South Australia and the Northern Territory.

Our Vision

To create strong, caring communities inspired through the love of God.