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Financial Counsellor - Domestic & Family Violence

Job No: 125315
Location: Alice Springs

  • Support victims of domestic/family violence with a well-established not-for-profit legal service, supporting women in remote NT.
  • Attractive remuneration circa $80,000 - $90,000 plus 10% super, salary sacrificing, relocation assistance and 6 weeks annual leave.
  • Female identified position.


Started by a group of dedicated female legal practitioners, who were providing free advice to women in need, Central Australian Women’s Legal Service (CAWLS) was formed in the early 1990s and soon grew to a full-time legal service. Now funded by both the Federal and Territory Governments, they deliver a range of holistic, culturally safe, and trauma-informed services across the Central Australia and Barkly regions, including legal assistance/advice and other, specialised support services for those affected by domestic violence.

The CAWLS team is committed to creating a bright and safe future for all women and children, helping them to live free from all forms of violence and abuse. Their vision is to enable, educate, and empower women to better engage in the legal system, so their rights are considered and respected, and in doing so further assist the community to achieve social justice health. 

About the Opportunity

Due to recently received funding, CAWLS is looking for a Financial Counsellor to join their team in Alice Springs on a full-time basis.

Reporting to the Managing Principal Solicitor, you will be providing holistic, client-focused and confidential financial counselling to CAWLS clients, with a particular focus on women experiencing domestic and family violence. A newly created role, you will also be responsible for developing CAWLS' financial counselling services, identifying opportunities to grow the program and helping to set up internal processes and procedures.

Your day to day responsibilities will include, but are not limited to:

  • Providing financial counselling advice to CAWLS clients, and women referred from other services;
  • Referring clients to other relevant services and community resources, based on a sound knowledge of and relationships with other service providers and governments;
  • Building and maintaining strong inter-agency relationships and professional links with other key agencies, community leaders and local people;
  • Identifying potential gaps, priorities or emerging needs relevant to money/financial issues, developing and delivering programs or initiatives that respond to these needs;
  • Assisting with any obligations or regulations relevant to the CAWLS and its funding agreements, preparing reports and other records as required;
  • Collecting relevant data and statistics and assisting the management team to prepare service delivery plans or strategies, as needed; and
  • Travelling to Tennant Creek and remote communities to provide outreach services, community education and financial counselling advice to the women in these communities.

An applicant's gender is a genuine occupational requirement of this position, authorised by s35 of the NT Anti-Discrimination Act and Division 4 (s30, ss1 & ss2a,c,g,e,& h) of the Sex Discrimination Act 1984.

About You

To be successful in this position you will hold, be currently studying, or be willing to commence a Diploma of Financial Counselling, with a background in financial capability work.

An additional qualification in a social work or community services related field would be highly regarded, but is not essential provided you have a strong commitment to the principles of social justice and can demonstrate an understanding of domestic and family violence as it affects women.

A confident and highly empathetic communicator, you will be comfortable giving talks and running workshops, and be able to support and relate to people from culturally and linguistically diverse backgrounds. Adapting your approach to each individual, you will be capable of explaining complex financial issues in clear, plain language; ensuring it is straightforward and engaging for clients regardless of their financial literacy level.

Driven and genuinely committed to CAWLS vision of a community free from violence and abuse, you will be keen to help build these new financial services from the ground up, identifying any gaps, needs, or priorities and truly helping to shape this role and the wider financial counselling program. Though not essential, a background in program/project development would be beneficial.

Finally, you will be highly flexible, with sound organisational skills and the ability to successfully manage the challenges of remote service delivery. You'll be able to work both autonomously and as part of a diverse, multidisciplinary team, and be confident creating and maintaining strong relationships with other service providers or relevant organisations, working together to support your clients and communities.

Please note: You will need a current Australian driver's license, and be willing to obtain national police clearance and a working with children check. 

About the Benefits

This is a unique and highly rewarding opportunity to use your skills to support women throughout Central Australia. With the freedom to develop the program and truly make this role your own, you'll be able to see the direct impact your work has on clients and the remote communities that CAWLS supports.

On offer is an attractive remuneration circa $80,000 - $90,000, negotiable based on your experience and qualifications, plus 10% super and salary sacrificing up to $15,899.

CAWLS also offers Relocation Assistance, negotiable depending on your needs, and an additional 2 weeks wellbeing leave, on top of the standard 4 weeks annual leave, to ensure a great work/life balance. With fantastic internal and external training opportunities, flexible workplace options, and a welcoming team environment, you'll be joining an organisation that genuinely supports and values their staff.

CAWLS is committed to the safety of their staff and their communities, and will support individuals from interstate to comply with COVID-19 related quarantine times or any other necessary measures.

About Alice Springs

Although traditionally regarded as a small, dusty town with a few rustic buildings, Alice Springs today offers all of the shopping, sight-seeing and entertainment facilities of a modern urban town, and is home to a thriving arts community and a wealth of adventure opportunities.

In addition to its rich history and diverse cultural heritage, you can explore the local sports teams, photography, camping, hiking, motor sports, desert-racing and more, whilst benefiting from the relaxed country atmosphere, fantastic weather and internationally-renowned environment.

If you're looking for the chance to bring your skills to a passionate not-for-profit organisation, that's supporting the women who need it most, don't wait - Apply Now.

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