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Manager, Indigenous Services

Job No: 83961
Location: Vancouver

  • Bring your legal experience and Indigenous ancestry to this pivotal role! 
  • Pursuant to special program approval granted by the British Columbia Human Rights Tribunal, this role is only open to persons of  Indigenous ancestry.
  • Enjoy a competitive annual salary plus a comprehensive benefits package!
  • Great opportunity to shape the direction of services that make a REAL difference in the lives of Indigenous people and communities in BC!

About the Organization

Since 1979, The Legal Services Society (LSS)  has been the provider of legal aid in British Columbia. As a non-profit organization, our goal is to provide legal information, advice, and representation services to some of BC's most vulnerable and marginalized citizens: those who do not have the financial, educational, social or health resources to effectively access the justice system when their families, freedom, or safety are at risk. That being said, many of our services are available to all British Columbians and our scope of work ranges from family law, child protection, immigration, and criminal law. 

Our mandate is to:

  • Help people to solve their legal problems and to facilitate access to justice
  • Establish and administer an effective and efficient system for providing legal aid to people in BC
  • Provide advice to the Attorney General about legal aid and access to justice for people in BC

The LSS is funded by the provincial government, with additional support from the Law Foundation of BC and the Notary Foundation of BC. We're accountable to the public and remain independent of government. Please visit our website to find out more about the Legal Services Society

About the Opportunity

The LSS currently has an exciting opportunity for a Manager, Indigenous Services to join their team in Vancouver, BC

Reporting to the Director, Public Legal Information and Applications, this pivotal role is responsible for programs and services designed for Indigenous (Aboriginal, First Nations, Inuit, and Métis) persons and communities in British Columbia. 

Some of your key responsibilities will include (but are not limited to):

  • Developing and implementing strategies for the effective delivery of Indigenous services
  • Building strong and effective working relationships with internal and external stakeholders including staff, contractors, community workers, and justice system stakeholders
  • Making presentations to stakeholders, community groups, Operations Policy and Planning Committee, Executive Management Committee and the Board 
  • Negotiating contracts, as well as monitoring, evaluating and approving work and quality control, and approving invoices for payment
  • Recommending teams for services and projects including LSS staff and Indigenous community representatives and contractors
  • Developing, monitoring, and revising budgets
  • Developing strategies to enhance Indigenous services while working within LSS to implement and measure change
  • Advising on legal information needs, providing input on delivery methods, and writing and conducting legal reviews of self-help materials and online materials
  • Acting as the LSS knowledge expert on Indigenous issues, as well as developing and maintaining strong relationships with Indigenous communities throughout the province
  • Acting as a mentor/coach for Aboriginal staff/contractors working for LSS

Pursuant to special program approval granted by the British Columbia Human Rights Tribunal, this role is only open to persons of  Indigenous ancestry. The successful candidate must be a practicing lawyer in BC with a minimum of 6 years of experience working within the Indigenous community. An equivalent combination of education and experience may be considered. 

You will also possess:

  • Knowledge and experience with family and child protection issues (asset)
  • Knowledge of financial and resource management methodologies
  • Project management skills and knowledge of project management methods, procedures, and principles
  • Previous experience in coaching, motivating, and mentoring staff teams and conducting performance development plans
  • Demonstrated conflict resolution, facilitation, and negotiation skills
  • A strong understanding of Indigenous issues and cultures, as well as Indigenous community groups and agencies
  • Knowledge of administrative principles, practices, techniques, policies, and legislative development relevant to Indigenous programs, services, and activities
  • An awareness of government laws and policies impacting Indigenous peoples
  • Demonstrated written and verbal communication skills and the ability to work within a multidisciplinary team environment
  • Excellent leadership, supervisory, interpersonal, and mediation skills
  • The ability to assess needs of Indigenous communities and stakeholders and develop/implement new or modified services and programs with available resources

The LSS is seeking a candidate who is comfortable working in a non-profit setting, and also working both individually and as part of a team. You will have considerable freedom to allocate part of your budget to projects or services that fit with the priorities and needs of Indigenous people in the province and see the impact of your work. 

You will be successful in this role if you have the ability to communicate with and relate to internal and external stakeholders, and also build relationships with Indigenous leaders and community organizations with sensitivity to cultural and Tribal/Nation differences. 

You will be an effective communicator who fosters open communication with team members and clients. Additionally, sound decision making skills and consensus building skills will be the key to your success in this role. 

Due to the nature of this role, and the acute need for services in remote and rural areas you will have the opportunity to travel and engage with the community at a grassroots level. As such, some travel is a requirement of this role

About the Salary & Benefits

This is a fantastic opportunity to use your legal experience to make a difference in the lives of Indigenous people in BC. In return for your hard work and dedication, you will be rewarded with a competitive annual salary of $97,469-$130,725 based on your skills and experience and comprehensive benefits including:

  • Four weeks paid vacation to start that grows the longer you’re with LSS
  • An excellent employee benefits package, where premiums are 100% paid by LSS
  • A generous pension plan
  • Support for training and development
  • An employee and family assistance counseling program
  • $300 a year towards Employee Wellness programs 
  • A healthy work/life balance
  • Generous leave provisions (sick time, special leaves)
  • 13 paid statutory holidays

You will also be welcomed as an integral part of a friendly and collaborative team and have the opportunity to represent the team of LSS as a whole. If you're interested in making a real difference - Apply Now!


Application Form

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