Technical Support Specialist
Job No:
113250
Location:
Prince George, BC
TO APPLY FOR THIS JOB PLEASE CLICK ON THE FOLLOWING LINK: https://princegeorgejobs.
- Put your technical expertise to use in a progressive IT environment that utilizes industry-leading technology, values innovation and prioritizes staff development!
- Work with an innovative and supportive team and enjoy a healthy work/life balance!
- Grow within the organization working with employees dedicated to making a positive contribution to the future of the city!
About the Organization
The City of Prince George is committed to ensuring a positive, well-balanced environment for its employees. With plenty of opportunities for employee training, professional development and employee wellness programs, a healthy work-life balance is guaranteed. If you enjoy being technically challenged and thrive in a strong team environment, then we want to hear from you!
About the Opportunity
The City of Prince George currently has an exciting opportunity for a Technical Support Specialist to join our team in Prince George, BC.
The Technical Support Specialist will be a member of the City's Information & Systems Technology Services (ITS) Site Administration team and be responsible for monitoring and maintaining the City’s data centres and related systems, resolving IT data centre issues for Business and Systems Owners in a timely and efficient manner, and providing training and orientation when required.
Your responsibilities will include, but are not limited to:
- Installing, removing and repairing physical servers.
- Troubleshooting and resolving physical server and peripheral hardware issues.
- Identifying and correcting Windows Server operating system issues.
- Installing and updating Virtual Server Systems and clients.
- Identifying and correcting Virtual Server Systems issues.
- Installing and maintaining anti-virus applications on server and desktop operating systems.
- Patch management of server and desktop operating systems.
- Image management of virtual and physical desktops.
- Maintaining all data centre storage area networks (SAN).
- Providing technical expertise to internal staff and external partners.
- Monitoring and maintaining data centre systems and subsystems.
- Providing operational details for data centres.
In order to qualify for this role, you will have a diploma in Computer Science or Information Technology from an accredited post-secondary institution combined with at least five (5) years of related experience, including a minimum of two (2) years in a senior technical position supporting Windows Server operating systems and Virtual systems software.
Advanced Professional Certifications in VW Ware (VCP) and Windows Operating Systems (MCSA) is considered an asset but is not required
This dynamic role is best suited for an independent and innovative self-starter with strong problem solving and organizational skills. You will be the go-to expert for all datacentre, virtualization, patching, anti-virus and server related issues and will, therefore, require excellent interpersonal and communication skills to build and maintain cooperative working relationships with other IT team members, city staff and external partners.
The ideal candidate will also have:
- Recent and demonstrated work experience and understanding of Microsoft’s Windows Server Operating systems, Microsoft SCCM, VM Ware VSphere, VM Ware Horizon View.
- Considerable knowledge of the characteristics and capabilities of enterprise-class computing infrastructures and associated software including SAN systems and NAS systems.
- In-depth knowledge of data centre design and operation, including Windows Server operating systems, virtual systems and other sub-systems.
- Knowledge of ESXi server installation and configuration.
- A valid Class 5 BC Driver's license (or out of province equivalent) is also required.
About the Benefits
As a member of CUPE Local 1048, The City of Prince George offers a comprehensive wage and benefits package including:
- Municipal pension plan
- Medical Services Plan
- Extended Health and Dental coverages
- Group Life and Accidental Death and Dismemberment Insurances
- Short Term and Long Term Disability benefits
- A flexible work environment - 37.5-hour work week with opportunity for flex time
- Education assistance, professional development and career growth opportunities
- Relocation assistance is available for the right candidate.
Prince George…..Something for Everyone
Prince George, where urban sophistication and spectacular wilderness live distinctively side by side. Prince George is widely known as the capital of northern British Columbia with a population of nearly 80,000 people. It is a regional centre for close to 326,000 people for shopping, education, health care, the arts and sports. It is a growing community with assets that include a university and college, affordable housing, well-paying jobs and a comprehensive transportation infrastructure that connects local residents, businesses, resources (primarily forest products, energy, minerals and metals), and agricultural products to markets around the world. Our City offers an affordable quality of life, where four-season recreational opportunities and the natural beauty of the outdoors are complemented by a full range of urban amenities. All of these qualities contribute to the city’s high quality of life and standard of living and differentiate Prince George from other locations. It is a perfect location to live, work, study and enjoy.
Choose Prince George and discover all of these opportunities and more!
For more information about living and working in Prince George, please visit our website.
Come and enjoy a rewarding career with a progressive municipal government that continually strives for excellence - Apply today!